Shipping and Returns

Shipping & Delivery

We offer free delivery Australia wide for all purchases over $50.

Our standard delivery fee is $10. Although we only post within Australia, if you are outside Australia, and have found a ‘must have’ please email us and we will arrange the postage on your behalf.

We use Australia Post for all our deliveries. We generally dispatch all purchases within 24 hours. In most cases you will receive your purchases within 3 days after dispatch, however please allow up to 7 working days in the worst case scenario.

Return and Exchanges Policy

milli lulo will gladly refund or exchange products other than gift cards subject to the following conditions:

  1. Items must be returned within 14 days of purchase with the original receipt
  2. Your name and address is required
  3. The returned items must not be earrings or sale stock
  4. The returned items must be unworn, unwashed and unused with original tags/labels attached.

Items can be returned in person in store as per our exchange policy.

Alternatively, they can be returned by post. Please address to:
milli lulo
Shop 263 Epping Plaza, 571 - 583 High Street
Epping, VIC, 3076

If items are faulty or different to those described, they may be returned within a reasonable time with proof of purchase and we will refund the cost of the return postage.