We reserve the right to amend, add or remove certain terms as the case may be from time to time.
At milli lulo, we recognise that your privacy is important and are dedicated to protecting the personal information provided by you. Personal information is protected in Australia by the Privacy Act 1988 and in particular the Australian Privacy Principles (APPs) which are set out in that Act. We are committed to ensuring the APPs are upheld.
For more information on privacy and the APPs, please click on the following https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles
If you have any questions related to the privacy of your information at milli lulo please contact us.
INFORMATION COLLECTED AND HOW WE STORE IT
The only details that are collected are those when joining the VIP program and at the checkout.
The information you will be asked for is:
NAME – Required for the friends of milli lulo program, invoice/receipt, and delivery
BILLING ADDRESS – Required so we can put it on the invoice/receipt
DELIVERY ADDRESS – Required by the postie
CONTACT EMAIL – Required so we can send you a confirmation email after your purchase, and if there are any problems in fulfilling the order.
Your personal information is stored on our web server. We use the latest technology to make sure your information is protected.
We may use your information internally to make sure we are providing the best service for our customers. For example the ‘other customers also bought this’ feature found in the webshop.
A cookie is the information sent from us to your browser to identify your session and shopping cart contents. Cookies are not software. They cannot be programmed, cannot carry viruses, and cannot install malware on your computer.
We use them in the shopping cart process, to ensure a pleasant shopping experience.
UPDATING YOUR INFORMATION
You can update your information by logging into the website, and then using the ‘edit my details prompt.’ If you have forgotten your password use the ‘forgotten password’ prompt at the checkout. If this all fails, feel free to get on the phone and talk to us.
All prices for products are displayed in $AUD, and where applicable, GST inclusive. The payment gateway is provided by Paypal and complies with policies on security and Internet Payments. Visa and Mastercard are the only accepted credit cards.
CHANGES TO THE POLICY
We regularly review and update our policy to make sure best practice is adopted in respecting your privacy. Please visit this policy on each visit to ensure you are up to date. More information on privacy can be found at the Federal Privacy Commissioner’s website www.privacy.gov.au.
Your security is of paramount importance. Personal information is protected by your user name and password.
We don’t request or store any credit card details. For safety we use PayPal, a recognized leader in handling online financial transactions.